Troubleshooting
In most cases, issues arise because of something unique with your device. Sometimes, things just happen. To troubleshoot your issue quickly, check this section out.
By Dennis and 3 others4 authors25 articles
- Is SeriousMD Down?
- Wireless bluetooth device disconnects once call starts (for Android)
- How to Troubleshoot Sound Output Issues for Teleconsultations
- Change the Currency of your Paypal Account from USD to PHP
- Installing Anydesk on Mac
- [iOS] Downloading Prescription from the browser is not opening a new Tab when I use Chrome or Safari
- HP Printer - Change Default Paper Size for Airprint
- Android: Page Blocked - Access to Google Data Saver is blocked according to the organization security policy.
- I clicked finish check up but it went back again to being unchecked!
- I get frozen screens on my Mac's Chrome browser whenever I leave the screen for 10 mins or so, I am unable to make any entry. Whenever i have long chairtime with patients. When i finally return to the screen, it says i have no access to the records.
- How do I restart or "close" the SeriousMD app?
- My Apple App Store says that SeriousMD is already updated but it still won't sync
- I cannot access the web app using Microsoft Edge
- Nothing is loading, I cannot access my patients on the web app
- Why is the camera and photo library not working?
- I cannot open SeriousMD on my browser
- Forgot your password?
- How to change your SeriousMD email address and how to change your password
- Sync takes a long time to work
- How to Clear your Browser's Cache
- I used a backup from iTunes. I can't login to SeriousMD.
- iPad/iPhone app status bar is acting weird and won't sync data to other devices
- What do I do if the app crashes?
- What do I do if I encounter a bug?
- Troubleshoot SeriousMD Calendar and Google Calendar Sync issues