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iPad/iPhone app status bar is acting weird and won't sync data to other devices
iPad/iPhone app status bar is acting weird and won't sync data to other devices
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
  • Option 1: Check if your internet actually has internet. 

  • Option 2: In many cases, the wifi device (router) might just need a quick restart.

  • Option 3: Your iOS device came from sleep mode so the app will need 15-30 seconds to connect on it's own. If you can't wait, double tap the home button and swipe up to close it. Open SeriousMD again.

  • Option 4: You did not update to the latest version yet.

  • Option 5: Take a screenshot of your screen and send it to support for troubleshooting.

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