If you're accepting payments for your bookings through SeriousMD and find yourself in a situation where a refund is necessary, there's no need to go through the hassle of refunding your patient outside SeriousMD via a direct bank transfer or GCash. Discover the simplicity and efficiency of processing refunds with just a few clicks within the SeriousMD platform.
Benefits of Using Paywall or Send Bill Functions:
Keep track of all your payments in one place
Eliminate the need to check different bank or digital accounts
Easily handle refunds
Minimize the possibility of refunding to the wrong account
Access comprehensive reports
Ensure security for your personal bank details and accounts
At the end of the day, doctors have expressed that this streamlined process brings them peace of mind.
How We Make Refunds Easy for Both Patients and Doctors:
Navigate to your Billing area
Locate the specific bill
Click on the (…) icon
Select Void
The patient will be refunded in full, encompassing both the consultation fee and the service fee.
If you encounter any issues with voiding a payment, don't hesitate to reach out to us through the in-app support available inside SeriousMD. Our team is ready to assist you in facilitating a smooth refund process.
Why Process Refunds Through SeriousMD?
To ensure accurate and consistent accounting records, it is crucial to process refunds through SeriousMD's designated refund process. This not only streamlines your financial transactions but also enhances the overall accountability and transparency of your practice.
Remember, when in doubt, always reach out to us through the in-app support available inside SeriousMD. Your peace of mind is our priority.