Overview
Modernize your clinic's payment process with QR code payments. This feature enables:
Quick cashless transactions
Support for multiple banking apps
Zero service fees for patients
Automated payment tracking
How to Bill and Receive Payments Using a QR Code:
Mark the patient as complete in your queue.
A Quick Bill window will appear. Indicate the amount and click Confirm Billing.
A QR code will appear on the screen.
The patient can simply scan the QR code and pay using their preferred bank, provided the bank supports QR code payments.
Once the patient completes the payment, the bill will automatically be reflected as Settled in the system.
Can I Have One QR Code for All Payments?
Yes! You can have a fixed QR code for all payments, also known as a QR Standee.
Go to Settings > Billing > QRPH Integration.
Click Request for QR Standee to get a physical copy of your QR code. This will be shipped to you directly for free.
You can display this standee in your clinic for easy scanning.
You can also save a digital copy of the QR standee to share with patients.
Patients can scan this QR standee to pay, and the payment will reflect in the system for you to match the payment to the corresponding bill.
How to Match Payments Made through the QR Standee
In cases where payments made through the QR Standee are unmatched (e.g., if someone else pays on behalf of the patient):
Step 1: Go to Billing > Standee
You’ll see a list of Unmatched Transactions. Click on any unmatched transaction to manually match it.
Step 2: A pop-up will show the list of your patients. Select the patient you want to match the payment to.
Step 3: Confirm the match and click Proceed.
Step 5: Status will now be updated to Matched
In Billing > History, the patient's bill status will now show as Cleared.
How to Receive QRPH Payments
Go to Settings > Billing > QRPH Integration > Request Withdrawal to initiate the transfer of funds.
You can access this page only via the web version of SeriousMD.
How to get Payouts Instantly from QRPH Payments
To receive payments from your patients immediately when they pay via QRPH, create a bank account with a SeriousMD-integrated provider.
Visit the same QRPH Integration settings page.
Click the provided link and follow the instructions to set up the integration with your bank.
Best Practices
Payment Verification
Check for payment confirmation before patient leaves
Verify matching for standee payments daily
Record Keeping
Review unmatched transactions regularly
Keep digital copies of payment records
Patient Education
Guide first-time users
Display supported banking apps
Provide backup payment options
Frequently Asked Questions
Q: Which banks support QR payments?
A: Most major Philippine banks support QRPH.
Q: What if a payment doesn't match automatically?
A: Use the manual matching process in the Standee section to link it to the correct patient.
Q: Can multiple clinics use the same QR standee?
A: No, each clinic needs its own unique QR standee for proper payment tracking.