If Your Appointment Request is Still Pending:
Just tap Appointments
Tap the appointment request
You will now see a screen like this image below. At the upper right, tap the 3 dots
Tap Cancel Appointment
If you already paid during the booking process:
Once cancelled, the fee will be reversed and refunded to your chosen payment method. A majority will refund instantly, but some banks may take 1-3 days to show on their online statements.
If payment was done separately outside the NowServing booking process, please get in touch with your doctor separately.
If you want to schedule a separate date:
If you want to schedule an earlier or later date, simply go through the booking page of the doctor to request for a new appointment.
If Your Appointment Request was Already Accepted:
Please tap the Inbox
Please send the doctor's clinic a message about your request to cancel or reschedule.