Skip to main content
All CollectionsFrequently Asked Questions
How Do I Accept Booking Requests from Patients?
How Do I Accept Booking Requests from Patients?

How Do I Accept Appointment Requests from Patients?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Once you get an SMS, email or push notification about the new booking, here's what you need to do to respond to the booking request.

Step 1: Open your Appointment Requests page

You can find the button on the dashboard

​

​

or on the appointments/queue page :)

​

​

Step 2: Then click the button to accept/reschedule/decline

Click Create New Record if it's a new patient.

Step 3: Save the appointment in your calendar/queue by adding the time and clicking Save

This would now send a notification to the patient that you have accepted the booking and for the schedule.

If you're not logging in everyday, be sure to keep note of the schedule so you don't miss it.

Did this answer your question?