How To Use It?

So let's say you just finished doing an online consult or even a face to face consult.

  • Go to Billing

  • Create a New Bill 

  • Press the Save & Send to Patient button

That's it! 

Patient will receive a message via SMS and email address.

Inside that message, they will see a link to the bill. They click the link and select a payment method they prefer.

Currently, they can checkout using Credit card, debit card, Paymaya, GrabPay, GCash and a number of over the counter options.



How much do you get? You charge your amount and you will get paid that amount. Period.

Weekly payouts direct to your account - As of Dec 11, 2020. We removed minimum payouts and payout all transactions weekly.
As announced in the November newsletter, there will be a change starting 2021 due to the banks opting to add/increase charges per deposit. We're working on a win-win situation and negotiating with them. We'll announce it soon.

Which banks? Major banks. BDO, Metrobank, BPI, Unionbank, RCBC, PNB, AUB, Sterling, East West etc.

What details do you need for the deposit? Click here and fill up the details in your account.

Who gets charged? The patient. 

What is the calculation? 5% + Php75 of bill (Updated Jan 2021)

Can I be charged instead? You can the reverse calculation.
Formula: (Desired end amount - 75)/1.05 = what you need to charge. The paywall settings can also reverse calculate for you.

Why the extra charge? Because each transaction costs money, plus the costs of services we use to run this, to host this, to secure this, to maintain this and effort to handle it. If there's no charge, we'll go out of business because we'll be paying all the costs and per transaction cost of the payment processors. 😅 

Also, this would help us at least cover parts of the charges for the online consults because that's pretty expensive to run and we still have to cover that cost. Yes, contrary to popular belief, online video and audio calls are not free. 

I tried to press the "Save & Send to Patient" button but it doesn't work. It means your patient profile does not have either an email or primary mobile number saved.

Who pays for the SMS to the patient? That would be us.

Is the charge before the consult or after the consult?? It's up to you. You are free to charge at any point. You can also use the Paywall feature so payment is already done before the appointment request gets to you.

Why is the patient's payment failing? It's usually just the OTP. Click here to learn more. For those that used over the counter, they need to verify it. They will receive an email with the steps.



  • Just use the billing module

  • Press the "Save & Send to Patient" button to send the payment link

  • Patient receives the link. They pay it.

We basically act as your secretary that receives the money. We deposit your money👌

Note: SMD Bot will show you a notification for each successful payment. A successful payment ALSO automatically settles the bill in the history.

There is also a Payouts tab to see all successful payments and what we have paid out already to you.

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