When you send an Online Bill through SeriousMD, your patients receive a payment link via SMS, email, or in-app notification. To make this process smoother and more reliable, we’re updating the format of those links.
Moving forward, payment links will use our official short link smd.now/ instead of payments.seriousmd.com/
What is smd.now?
smd.now is SeriousMD’s official short link domain.
It allows us to display shorter, cleaner, and more user-friendly URLs whenever you send Online Bills or other payment-related links to your patients.
This link is owned and managed by SeriousMD and is fully secure.
Why are we using it?
Shorter and cleaner links (easier to read and recognize)
Less chance of errors when links are copied, forwarded, or typed
Better deliverability in SMS messages with fewer cases of links breaking
Consistent branding so patients immediately know the link is from SeriousMD
How can I verify that the link is real?
You can confidently tell your patients that the payment link is legitimate if:
The message comes from our official sender (SMS, email, or from the NowServing app)
The page shows your name, the patient's first name, and the correct bill details
The link starts with https://smd.now/
What should I do if I’m unsure?
If you or your patient ever receive a link that looks suspicious, or if something feels off:
Do not proceed with the payment
Contact SeriousMD Support through in-app chat so we can verify it immediately
For patients, they may contact NowServing Support by emailing support@nowserving.ph or messaging us through Facebook