NowServing Connected Care is a program designed to improve patient engagement and adherence to the care plans you create. It achieves this by rewarding you and your patients with points when they complete diagnostic tests and other services at participating partner facilities.
Essentially, it's a patient rewards system that makes following through on their health needs more motivating and beneficial for them, while also simplifying the sharing of results.
How Connected Care Works
The core mechanism for Connected Care is centered around the documents you already generate in SeriousMD:
Issue a Request: When you issue a lab, imaging, or diagnostic request to your patient using your SeriousMD account, the generated request automatically includes a QR code.
Patient Visit: Your patient presents the request with the QR code at any participating branch of a Connected Care partner (like Fullerton Health | Radlink or Exact Check Diagnostic Center).
Earn Rewards: The partner facility scans the QR code. This scan automatically links the completed test to the patient's NowServing account and awards them and you points.
The patient doesn't need to do anything extra, making it an easy and positive experience!
The Future of Connected Care: Rewards and Results
The program is being designed to close the loop on patient care by linking results directly to your practice:
View Lab Results Directly: We are working to make the lab and diagnostic results from Connected Care facilities available directly in your SeriousMD account. This helps you follow up faster and get a complete view of your patient's health status.
Patient Access to Results: Patients will also be able to see their results in their NowServing app, keeping all their health information consolidated and easily accessible.
Benefits for Your Practice
Connected Care is designed to enhance patient outcomes and streamline your practice:
Increased Patient Engagement: A rewards system provides a tangible incentive, making patients more motivated to complete their prescribed tests.
Enhanced Adherence: The program helps improve patient follow-through on their care plans.
Seamless Results Retrieval: The integration will allow you to view lab results quickly in your SeriousMD account, helping you close the loop on patient care faster.
Positive Patient Experience: Providing an easy way for patients to earn rewards for their health and access their results creates a better overall experience.
Our Growing Network
The Connected Care program is continuously expanding, with partners like Fullerton Health | Radlink and Exact Check Diagnostic Center offering a wide range of services.
Want to Be Part of the Connected Care Network?
If you have other facilities you frequently work with that you'd like to see join the NowServing Connected Care Network, please reach out to our Support Team. We're always happy to explore new partnerships!