Skip to main content
All CollectionsGetting Started with SeriousMD DoctorsOther Concerns
Resolve "Failure to Initiate Camera" on Safari
Resolve "Failure to Initiate Camera" on Safari

Camera issue on MacOS Safari

Chelsea avatar
Written by Chelsea
Updated over 8 months ago

If you're encountering issues with the Camera note feature on SeriousMD while using Safari for the first time, you may come across the following prompts and errors.

In case you accidentally clicked on "Never for This Website," don't worry. You can rectify it by following these steps:

  1. Go to Safari > Preferences

2. Change your Camera permissions from "Deny" to "Allow."


โ€‹


3. Restart Safari, then open SeriousMD and try using the Camera note feature again.

These steps should help resolve any camera permission-related issues you might face when using SeriousMD on Safari. If the problem persists, feel free to reach out to our support team for further assistance.

Did this answer your question?