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Frequently Asked Questions
Going on Vacation? Here's what you can do.
Going on Vacation? Here's what you can do.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago


​1. Block Off Days You Don't want to Schedule Consultations

  • Simply go to your queue and click the Add Day Off button

  • Add a date range and save

This will automatically block those dates from your calendar so patients cannot select them when booking.

Appointment requests for future unblocked dates will still come in.


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2. Adjust Your Reply Time Guarantee

You can adjust your response time to manage expectations.

This is also shown after a patient sends an appointment request, so they can expect up to how long they will need to wait until they can get a response to their request.
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A faster reply time also contributes to the ranking algorithm of NowServing


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3. Completely Turn Off Bookings for the Clinic


If you want to completely stop any incoming bookings for the clinic or just a specific clinic, here's what you can do.

  • You can go to your clinics area (click here)

  • Once you edit the clinic, scroll down until you get to "Enable booking of consultation through NowServing"

  • Select "No, Just Display My Clinic Details"

  • Save

Be sure to come back and edit this once you're back! 😊


4. Include an Announcement Message on your Profile Page

You can create your custom announcement that will show up on your SeriousMD Profile page. Click here to jump to it.

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