It's very simple.
- Download the app on your smartphone (https://nowserving.seriousmd.com/)
- Wait for your doctor's message that comes with a unique link. You just need to tap that link and you are ready to answer the call.
If it's almost time for your schedule and you still have not received your unique link, please get in touch with your doctor or the staff to get your link sent manually.
Perhaps the number or/and email you previously gave to them has been disabled? That may be why you are not able to receive the link. Please let them know your new mobile number and/or new email address.
If you booked via the doctor's online page, you will also receive a message with your unique link once the doctor (or staff) has verified your booking request.