How can I add my secretary?

how to add a sub-account for secretary, nurse or staff

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

To create their account, here’s what you need to do in a few simple steps:

  1. Click here (or go to Settings > Security > Sub-Users on the web app)

  2. There's an “+" button at the top right, just click on that and a popup will appear. Just enter your secretary’s email and select the role. Click INVITE

Note: we usually recommend using an email address that you control, perhaps an email created for the clinic.

Your staff will receive an email from SeriousMD with a button. 

You or your staff will just need to CLICK on that button. (If not, there's no way for the system to know that you are connected) 

It will then open a page.

Enter the secretary's name and password that will be used for this sub user account.

That's it!


There's also an Activity Tracker just in case you want to track what all your staff has done inside the app. 😊

If you want to edit what your secretary can or cannot access, just click on "Permissions”.

Your secretary can login using any browser but we highly recommend Chrome. 


Do You Want to Allow iOS Access for Your Staff?

  1. Go to Sub-Users

  2. Enable Allow iOS Login then Save

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