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We archived patient but the reports generated was still recorded in our final report. How do I remove it?
We archived patient but the reports generated was still recorded in our final report. How do I remove it?

Archived Patients are still counted in Billing reports

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

The behaviour is intended because of certain loopholes that can happen for accounting purposes.

Here's how to remove it from reports:

  • Please recover the patient (Settings -> Manage Patients -> Restore Patients) that was archived

  • Go to the patient's history tab in Billing

  • Then void the unnecessary bills generated for that patient. 

That should remove the entries from showing again when you generate your next reports.

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