Coming from another software?
Just contact support, tell them about your software and send us the exported database.
Give the SeriousMD data team some time as they will have to organize and clean up the exported database before it can be imported to your account. Be sure to upgrade to be able to unlock unlimited patients inside SeriousMD. Due to the effort required to do imports, you'll need to be subscribed to SeriousMD Pro for us to import the database.
Coming from paper files?
The most popular strategy as told to us by our users is that they (their staff) create new patient profiles as patients come in or during down time. They take pictures of older records and then dispose of the paper record once it's in SeriousMD. Over the next few months, the paper files will be significantly less and there would be no pressure at the start to integrate SeriousMD to the practice.