The Epson driver for Windows will be the one that controls the paper size.
For most users, you'll see the A5 paper size by default.
You can double check it by heading to Hardware and Sound > Devices and Printers
Then double click on the Epson printer icon.
You should see the A5 option there.
Before printing a prescription inside SeriousMD, load the half bond paper (5.5x8.5) OR A5 paper to your printer.
Move the paper guide so it fits the paper exactly
Pick A5 as the paper size in the popup (Example below is for Chrome)
Print it out! Sign the prescription and you are done!
If you do not see the A5 option:
For Windows (Here's how to Add Custom Paper Sizes)
In the Devices and Printers area, double click on your printer icon
Once inside, you will see this. Click the Paper link shown in the image below.
For the document size, click on User-Defined
Add a paper size name
Set paper width to 5.5
Set paper height to 8.5
Set unit to inches
Click on Save
Print a prescription and select the paper size you just created.
Print it out and it should look like this.
Note: Apologies for the screenshots. This is just to show you that we actually did each step and that it really works.
For Mac OS:
Option 1: (If you only see 3 paper sizes for your Epson printer)
It’s most likely that the Airprint use was enabled for the Epson printer.
Go to System Preferences > Printers & Scanners.
Click the "+" button to add a new printer
Click once on the printer you have
In the “Use” field, select the Epson model name of your printer, NOT “AirPrint” (this is the key here)
Then click Add
You should now see all the other paper sizes.
Here's how to Add a Custom Paper size On a Mac:
If you are using Safari, press Command + P
If you are using Chrome, press Command + Option + P
On the pop up, click on Paper size -> Pick Manage Custom Sizes
4. On the next popup, click +
5. Give the paper size a name
6. In the paper size field, put 140 mm in Width and 216 mm in Height
7. Press OK
8. Now when you print, you can pick the paper size that you just created. If you are using Google Chrome to print, please press Command + Option + P instead of the usual Command + P
PS. If you are wondering about creating a custom design for your prescription, here's how to do it.