The simplest ways to troubleshoot issues with the HP 3630 printer:

Option 1: Make sure both the printer and the iPad are on the same wifi network. Sometimes, they are just on different networks.
Option 2: If you are using a pocket wifi as your router, make sure that there are less than 5 devices connected to it. Pocket wifi routers usually are capable of handling up to a maximum of 5 devices.
Option 3: Keep restarting the printer until it can connect to your router, it eventually works.

Note: HP Wifi Direct printing (through the HP app) is not the same a printing using Apple's AirPrint technology.

To troubleshoot further:

  • Connect your computer to the printer
  • Open the HP Utility software
  • Click "Additional Settings"
  • Click on "Open Embedded Web Server"
  • Click on "Network Summary"
  • Click on AirPrint > Status


  • Select Ok (allow Chrome to open it)
  • Check if AirPrint Status is Off or On. If it's Off, then turn on AirPrint.

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If it still cannot connect, please setup your printer to connect to your wifi network again. 

Download the HP Easy Start (https://support.hp.com/in-en/product/hp-easy-start/7376041) to connect your printer to your Wifi Network.


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