Frequently Asked Questions

Questions often asked about SeriousMD, what it does, how it works or how to easily adopt it for a medical practice.

Dennis S. avatar Ceena Giselle avatar Bryan Co avatar +2
240 articles in this collection
Written by Dennis S., Ceena Giselle, Bryan Co and 2 others

Where can I find the birth/maternal history?

Dennis S. avatar
Written by Dennis S.
Updated this week

How to Create a Custom Physical Examination Template

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How To Attach A Video Clip or PDF

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to input in calendar that I have no clinic on the SeriousMD app?

How to put holidays, conferences in the calendar of SeriousMD on iOS?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do you have a primer on how to answer the Phase 2 for the Data Privacy Act/National Privacy Commission registration?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Adjusting Windows Paper Size if You Want Your Own Paper Size (Windows)

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is there a button I could press on the SOAP format to add a text?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I would like to know if we can customize the physical exam that would show a specific joint diagram more relevant to my practice as a rheumatologist?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I make my own list of drugs then just click on them, and not search them in the main search for drugs?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How can I incorporate the image/PE/text/other templates inside the SOAP consultation form?

How to use the note templates in the Objective part of SOAP?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I place a logo on my prescription?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I attach videos on iOS and web?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What if my iPhone is lost? Can icloud restore my data after I download SeriousMD again?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I’m going to download another SeriousMD in my iPad. Will you charge me another subscription?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I print a blank prescription pad?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Does the app have a feature where I can I have a calendar of my patients for operation?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How can I manually put my professional fees for my in-patients?

In-patient fees vary, how do I add my PF for billing?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can this app be used for in-patients?

Can SeriousMD be used for inpatients? How can I add in-patients?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What if I pay in advance for 1 year, will it be much cheaper?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Does upgrading have a limit for data uploaded?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do you change the gender of a patient record that's already created?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do you send the pictures of notes via email?

Bryan Co avatar
Written by Bryan Co
Updated over a week ago

Just purchased the upgrade package for the unlimited patients. How long before it activates?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Why are my images not showing? I can't view patients photos.

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do you change the gender of a patient profile/record already created?

How to edit the information of a patient
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to update or add a credit card inside Paypal and change funding source for your SeriousMD subscription

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Where can I edit the telephone number that appears in my prescription?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Will I know if my message credits has run out?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

If ever for some reason I will terminate my subscription, what will happen to my database?

Solomon See avatar
Written by Solomon See
Updated over a week ago

How am I assured that if I invite them it will be credit on my account?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I edit the room numbers of admitted patients?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I download the app to my MacBook Pro or Mac Mini?

Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

Just wondering if this is ok for use with the DPA thing.

Solomon See avatar
Written by Solomon See
Updated over a week ago

Do I just turn on AirDrop in both devices to sync?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Does it work temporarily without a WiFi connection?

Does SeriousMD work without a WiFi connection?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is there a way to affix our signature to the bottom of our prescriptions?

Do you have e-signatures?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Lately I noticed that my app does not record my consults. My census is always 0.

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I use the clinician's module of Bizbox in the hospital. Can I use SeriousMD in my own practice in a similar way?

Darren Karl Sapalo avatar
Written by Darren Karl Sapalo
Updated over a week ago

The dates for birthdays and documents (labs) comes different from the date I chose.

The date is not showing up for today. The calendar is not showing the date correctly.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How can i remove the SeriousMD watermark?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

For stocks: How to setup the Re-order notification?

Bryan Co avatar
Written by Bryan Co
Updated over a week ago

Do I need to register to the NPC if I use SeriousMD?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do patients automatically get appointment reminders from the app?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to use the inventory? What’s the reference number for? There are stocks not applicable in the other clinics but they appear in the inventory.

Bryan Co avatar
Written by Bryan Co
Updated over a week ago

I do not have any Apple products. Im using an Android phone

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are we able to generate a report on how many patients have we seen based on the HMO category?

Bryan Co avatar
Written by Bryan Co
Updated over a week ago

I'm a subscriber, what is the SMS policy on number/amount I need?. . . I was informed that i had only 5 SMS credits left. Thanks!

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is there a repeat "button" for diagnosis?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to place my conferences and travel dates on my calendar, so as to remind me not to schedule patients on those particular dates?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Where’s the SOAP located?

Bryan Co avatar
Written by Bryan Co
Updated over a week ago

If I decide to subscribe, what is the maximum number of patients I can add and how many sub users can I add?

Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

How to edit my own profile on iOS?

Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

I logged in from a public computer and forgot to log out, what will happen?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can we save a referral form that we could fill in and print? For those doctors not on SeriousMD

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How much cloud storage is dedicated per account?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I just opened the app but noticed that subscription is already expiring in a few days. What will happen?

I did not subscribe yet but the app is telling me that my subscription is expiring/ending.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Why do I need to select Mark in Calendar? What happens if there's a time but not added to calendar?

When you schedule an appointment with time, why do we need to select add to calendar?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

If I will use a laptop, how much space should I allot? Are the files backed up in my laptop, as well as the cloud?

How much storage will SeriousMD need on my computer?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

A message says the app is outdated but when I go to the App Store it is already updated. How do I download the latest version?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I have a template for referral form, preoperative risk evaluation and discharge summary?

Can I have a template for letters, forms and other summaries that I need?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How big of a storage do the files occupy let us say for 100 patients?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Will iPad B be consuming the same GB as iPad A when they both are sync'ed?

Will my devices all consume the same space?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do the photos and files I upload on SeriousMD also eat up my storage space on my iPhone and iPad?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I also print using a half sheet when using a laptop instead of iPad?

Can I print on a half page when using a laptop or desktop computer?
Darren Karl Sapalo avatar
Written by Darren Karl Sapalo
Updated over a week ago

How to purchase additional SMS credits

Where can I buy more SMS text credits for automatic reminders?
Darren Karl Sapalo avatar
Written by Darren Karl Sapalo
Updated over a week ago

How to Design Your Own Custom Header and Footer for Prescriptions and Notes

Create your own design for prescriptions and other notes
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Tracking your Data Consumption

How much data do I need to finish a day in the clinic?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to insert scanned images or image attachments sent to you inside SeriousMD

Scan records and add inside the SeriousMD app
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

How to delete and transfer a mistakenly inserted a blood test image/record

How do I erase and transfer a photo/image/record/test to the correct patient
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

How can I block off my schedule?

How do I use timeblocks in the calendar? How do I schedule specific time events or appointments in my calendar?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What is my public profile URL? Do I have a webpage that I can share?

Can my patients contact me online?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

My accountant needs an Excel file for billing

Accountant needs a spreadsheet of invoices
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I do not know how to add multiple medicines in the prescription (Prescription inside SOAP)

I cannot print multiple medicines on one page when using SOAP
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Syncing is not completing

Why can't I see the data I have in my other iPad?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I use the Apple Pencil with SeriousMD?

Is using Apple Pencil possible for the app?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I want to see Testimonials for SeriousMD

Are there any real feedback that I can see from other doctors?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I'm missing patients and missing data. What do I do?

I am experiencing a loss of records for some of my patients. Some patients came in for follow-up, no entries showed up.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I want to transfer a patient from a clinic to another clinic

How can I transfer a patient that was accidentally scheduled and completed in another clinic.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I create an account for the doctor who covers my clinic in my absence?

How to add a sub-account for my cover/reliever?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What am I really paying for with my subscription?

Why is this a subscription service? What's included?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I currently sharing my practice with another doctor. Can she use my account?

Can I use the same account with another doctor?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I cannot commit time for a call, a demo or watching online videos. What can I do to learn this quickly?

How to learn the app quickly
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

My secretary should be doing all these things. Can I let her do everything?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I have an existing app, I don’t want to relearn using another app. Why should I switch?

Why should I switch to SeriousMD?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I zoom in on the patient avatar on my iPad?

Is there a zoom in tool that can be used to see things easier on my iPad and iPhone?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I have been trying to sync my data from the other iPad to this iPad for a long time and it's not syncing

My data is not syncing from the iPad to another
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I have an "OR" scheduled here and another "OR" in another hospital. Will this work for me?

I have do operations in multiple hospitals, can SeriousMD work for me?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I don't need all the features you offer, do you have other plans?

Is there a SeriousMD plan with less features?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I have 50,000 patients records, can my iPad Pro handle it?

I have thousands of patients, can the storage of my device handle that?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

It's been more than 24 hours and there is a "PRC Verification On-Going" banner showing on my profile.

Is there a problem if my PRC is still not verified?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I pay using credit card?

Use a debit or credit card for the subscription
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I'm not a "Techie." Can I use this?

I am not a techie person, will this work for doctors like me?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I can pay a one time fee to another developer that I can hire. Why should I subscribe to SeriousMD?

I can hire somebody to develop a system for me.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
Will This Work For Me?

Is this app only for in-patient or out-patient processes?

SeriousMD is for in-patient and out-patient practices.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I use SeriousMD offline?

Use SeriousMD offline
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Where can I get the latest information about SeriousMD?

How can I know about the progress or development of SeriousMD and how can I help with my input?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are there any doctors using SeriousMD?

For doctors that don’t want to believe SeriousMD is real.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I just want to see if this works for a non techie like me. Is this idiot proof?

I am trying to see if i can navigate it myself with ease. In short I am trying to see if it's idiot proof.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I’m too busy. How long does it take to learn to use it?

Doctors are busy, we know it. That’s why we made SeriousMD easy to learn and navigate.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do I need an internet connection to use SeriousMD?

Can I use SeriousMD offline without internet or is the internet required?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What is the ideal set-up for using SeriousMD in my practice?

Perfect ideal set up for my clinic practice
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I want to try the app. Can I use it now with a trial account?

Want to try or request a trial account?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do I get free patient space if I just invite or should they sign up?

Invite doctors
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is SeriousMD free?

Is it free to use or is it just free to signup? If it's not totally free, how much is it to use or what are the cost implications?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
About Prescriptions

How can I create and print a prescription?

Can I create and print prescriptions? How to print e-prescription or digital prescription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I change the header of my Rx prescription?

Can I edit the template of my RX and add images, societies and other clinic information on the head or top of my prescription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I print my prescription using my Macbook? There's no half-page option.

How do I print prescriptions on a laptop?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I use the logo of my clinic in the prescription?

Can I customize and add logos to the prescription header?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I accidentally deleted a patient. How can I recover it?

Restore or recover patients that you deleted or archived?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

A medicine is not in the database. What do I do?

Missing drugs and missing medicine from the list
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How will my secretary print the prescription and lab requests?

How will my staff, nurse, secretary print the records, notes and prescriptions and lab requests for me?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Does SeriousMD provide a means to print prescriptions?

Can this app print prescriptions?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do you insert my middle initial in the prescription?

How to add my middle name in the notes and prescription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Do you have a drug database like MIMS?

MIMS or Medicine drug database built in?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Some medicine brands are not included in the list

Some medicine drug from brands / pharmaceutical companies are not included in the database
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I add my S2 number?

Add doctor's S2 number in the prescription or notes
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I add PRC license number on the prescription?

Am I able to add my PRC license on the prescription or lab request or other notes?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can I add my PTR number?

How to add PTR number for my prescription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I add my PHIC number?

Add the doctor's PHIC number to show on your notes
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
About Your Notes

I need charts for my specialty / practice

Are there specialty related or specific charts that can be used?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How are electronic medical records shared on SeriousMD?

Sharing notes and offering coordinated care
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I need to indicate the diagnosis in the lab request

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I enter notes?

How do I enter consultation appointment notes?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I want to know how to adjust size of font

The font is too small or too big, how can I adjust the size of the font?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I have a specific form / image that I need for my practice. Can you add it for me?

Add custom forms and images that you need
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Does SeriousMD have ICD-10?

Easy ICD 10 codes inside SeriousMD
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How long do electronic medical records last on SeriousMD?

Will my records stay forever on SeriousMD?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I don’t like to type and I prefer to write using a pen.

I do not like to type, I just want to write using a pen
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I correct errors for the electronic medical records stored on the app?

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is there a feature where old diagnosis and/or plans from older notes can be imported to SOAP note?

Previous consult, load a previous diagnosis automatically on SOAP.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
Regarding Your Specialty

How to activate the OB-Gyne features of SeriousMD Doctors

Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are there templates for urologists?

Can SeriousMD be customized for urologists?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

How to setup SeriousMD for dentists?

How to setup SeriousMD for orthodontists?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are neurologists able to use SeriousMD?

Can this be customized for neurologists?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

Can pulmonologists like me be able to add my own templates?

Are there pulmonologist templates?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are nephrologists able to use SeriousMD?

Can this be customized for nephrologists?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

Can cardiologists like me use SeriousMD with my own templates?

Will a cardiologist be able to use the app?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to keep and organize obstetric data?

How to save obstetric history? Are there any template for OB-Gyn? How to complete a present pregnancy?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is there a template for Ophthalmology practice?

Are there charts for Ophthalmologists?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are Otorhinolaryngologists - ENT able to use SeriousMD?

Can this be customized for Otorhinolaryngologists / ENT?
Bryan Co avatar
Written by Bryan Co
Updated over a week ago

How to set up billing for dermatologists?

Can dermatologists use SeriousMD?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

Can I use MSE inside SeriousMD?

Do psychiatrists like myself be able to add my own templates?
Ceena Giselle avatar
Written by Ceena Giselle
Updated over a week ago

How to turn on WHO growth charts

Can I keep growth charts for my patients
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Can dentists use SeriousMD?

Would dentists (dental) and orthodontists be able to use SeriousMD?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
Payments and Pricing

How do I upgrade?

How to subscribe to a Pro plan? How do I pay for my subscription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to cancel a Paypal subscription

Easily cancel a Paypal subscription
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

If I choose to go for the annual subscription, will I be billed at one time or is it billed monthly?

The annual plan pricing shows a monthly price. Am I still paying monthly but locked for a year?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How to verify your card through Paypal

Paypal credit card verification.
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

What is the difference if I upgrade my plan?

Why should I upgrade to a paid plan subscription?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I upgrade my plan?

How do I subscribe to a plan?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

The credit card on file for my Paypal account has expired, how do I update it?

How to change credit card details inside Paypal
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

SeriousMD Pricing FAQ

How much is the app and what do I get if I upgrade?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Why is LeapFroggr showing on my statement?

On my credit card statement it shows leapfroggr, is this correct?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

I haven't maximized or used the new improvements and features

I think I am not making the most of my subscription because I do not need all the new features
Dennis S. avatar
Written by Dennis S.
Updated over a week ago
About iOS (iPhone/iPad/iPod Touch)

Can I merge patients on iPad/iPhone/iOS?

How to merge patients on iPad/iPhone/iOS?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Why did you start just on iPad only?

Why is SeriousMD only for iOS, why are you forcing doctors to use tablets?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

The iPad / iPhone app is showing a blue bar for so long, what do I need to do?

The status bar is stuck at blue for a long time
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I logout from the iOS app?

How to logout from SeriousMD
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Something failed to update; app will retry in a while

I got a message about something failed to update in the status bar on my iPad / iPhone / iOS
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

It says that SeriousMD is out of date. How can i update it?

How do I update the SeriousMD app in the Apple App Store
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

How do I transfer pictures from my iPad/iPhone to the SeriousMD app?

Import photos from your iPad or iPhone camera roll / photo library
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Is the iPhone version syncing slower than the iPad?

Does sync take longer on iPad?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

My iOS app and web MacBook Pro versions are not syncing

My iPad iPhone and web app on my computer are not syncing
Dennis S. avatar
Written by Dennis S.
Updated over a week ago

Are my patient files saved in my iPad/iPhone or in the Cloud?

Where are my files stored? On my device?
Dennis S. avatar
Written by Dennis S.
Updated over a week ago