Here at SeriousMD, we understand the importance of your data, especially in the realm of healthcare where information is crucial. When it comes to exporting your data, we prioritize security, efficiency, and ease of use.
We exclusively offer digital exports to ensure the security and integrity of your data. Sending your data in a digital format minimizes the risk of loss or corruption, providing a reliable method for data transfer.
Rest assured, our encryption measures exceed local data privacy laws, guaranteeing the confidentiality of your sensitive information.
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To request for a full export:
Go to Settings > Account Overview
Click Send Request under Request Full Export
Attaching an External Drive to your Device
If your export doesn't fit their main device, we recommend attaching an external drive.
Simply connect the external drive to your device, right-click on the exported data, and select "SAVE AS" to choose the larger drive as the destination.
This alternative ensures that even with limited storage space in your device, you can still download and access your data easily.